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Welcome to Ogriva.in
Ogriva

Shipping Policy

    Thank you for shopping with us! We aim to deliver your fashion jewelry quickly and securely. Please
    review our domestic shipping guidelines below.

1. Order Processing Time
  • Handling: All orders are processed within 1–2 business days.
  • Exclusions: We do not process or ship orders on Sundays or public holidays.
  • Cut-Off: Orders placed after 12:00 PM are processed the next business day.
2. Shipping Rates & Free Shipping
  • Free Shipping: Standard shipping is 100% free for all domestic orders.
  • No Minimum: There is no minimum purchase amount required to qualify for free shipping.
  • Hidden Fees: The price you see at checkout is the final price you pay.
3. Delivery Timelines
  • Metro Cities: Delivery takes approximately 2–4 business days.
  • Rest of India: Delivery takes approximately 4–7 business days.
  • Delays: Occasional transit delays may occur due to weather or festive seasons.
4. Tracking Your Order
  • Email Alerts: You will receive a tracking link as soon as your order ships.
  • Live Updates: Tracking details will update automatically inside your account.
  • Couriers: We partner with reliable domestic networks Delhivery one, and India
    Post.
5. Packaging & Security
  • Tarnish Protection: Jewelry is packed in sealed, anti-tarnish pouches.
  • Damage Control: Items are placed inside hard boxes wrapped in layers of bubble wrap.
  • Discreet Boxes: Outer packaging is plain to prevent transit theft.
6. Lost or Damaged Items
  • Transit Damage: If your jewelry arrives broken, email us within 48 hours.
  • Proof Required: Please include clear photos of the damaged item and packaging.
  • Address Errors: Ensure your address is correct; we cannot refund orders sent to incorrect
    addresses.

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